Book a session

What this guide covers

Find an open session on Book, narrow the list with filters, and confirm with credits or a one-time payment when your studio allows it.

Your studio picks what bookings are called (for example sessions, classes, appointments or lessons), so Book and your emails use that word.

Before you start

• Signed in on the studio site where you want to book
• Enough balance or payment method for how that session is priced (credits, card drop-in, or pay in person when enabled)

Walkthrough

Step by step

1. Open Book from the site navigation.
2. Book opens on the month calendar. Each day shows how many times are open, with a small tag when a class runs that day. Tap a day: phones and tablets open it as a list, larger screens as cards. That day stays selected while you change filters or views.
3. Switch between Month, Week and Day. Week lists the seven days under one hour scale: each day shows when it has open times, with a mark above the hour of a class. Point at an hour to see what it holds, and click it to book; when an hour holds more than one thing, choose from the line under it. On a phone or tablet, or in a narrow window on a computer, tap a day, slide along its hours or use the arrows, then tap the button for the time or class you want. If your studio offers several services, choose which one's times to see at the top of the week. The arrows beside the dates change the week; Day then opens on the day you picked. Day shows cards on a computer and a list on tablets and phones.
4. Open the service, staff or location filters when your studio offers them (location only shows when the studio has more than one).
5. Select a session, review date, time, and location, then confirm. Payment follows that session’s options (credits, card, or pay in person). Paying by card needs you to be signed in.
6. For an appointment you book by picking a time, How you'll pay lists what the studio offers: a membership that includes appointments, credits (only where the studio uses them), card at the service's price, or Pay what you want, where you type an amount of at least the studio's minimum. Card and pay what you want hold your time for 10 minutes while you pay; they aren't offered for a time starting in the next 15 minutes. Some services take a deposit: you pay that by card now and the rest in person, and the screen shows both and the total before you pay (for a price that starts at an amount, the studio confirms the final price in person). If you cancel or don't come, nothing more is owed; the studio's cancellation policy decides the deposit.
7. If you pay at the desk and the studio lets one booking cover a group, choose How many people? before you confirm.

More you can do here

• Pick a service in the service filter to see only that service, when your studio offers services you book by picking a time. Each one shows how long it takes. Staff then reads Any available; keep it or pick a person to see only their open times. The day starts with that service's open times (pick a length first when the service has several); tap one to confirm. When a day has none, a link takes you to the next day that does. Choose Services to see everything again.
• See your pass at a glance beside Month | Week | Day when you're signed in: your membership and when it renews or ends, your credits and when they expire, or Pay at desk when your studio takes payment on site. Tap it for the details and a link to the shop. A membership whose payment didn't go through shows Payment due; update your card from the shop to keep booking with it.
• Expand a description from the title row on supported list layouts
• Book featured sessions from the carousel when your studio highlights them
• Check in to today's booking from the small card at the top, when your studio has self check-in on (Check in at the studio)

Next guides

• Shop & checkout if your balance is low
• Profile & account for upcoming sessions