What this guide covers
Send broadcast campaigns to segments and tune automated templates (booking confirmation, reminders) with tenant-branded email theme.
Before you start
- Admin access to Emails
- Verified sending domain configured for your studio (owner/operator)
Step by step
- Open Admin → Emails. Adjust Campaign Theme swatches or start from site theme defaults.
- Campaign email: compose broadcast copy, pick a segment, preview, then send.
- Automated templates: edit booking confirmation and reminder copy; previews use your tenant palette. Staff: new booking is the email your team gets for each new booking and waitlist sign-up; choose who gets it in Brand → Business → Staff, under each owner's or admin's Sign-in. Admin: refund (credit refunds, one summary per cancelled or deleted session) goes to the same people. Tip request is the after-visit email asking for a tip, sent once about 2 hours after an appointment when Payments → Tips asks clients for tips.
- Use date filters and performance tiles to review recent sends.
More you can do here
- Preview emails in an iframe before sending campaigns
- Merge tenant logo and studio name in transactional layout when uploaded